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7.00am (me snoring)
Phone rings. Me (growly and half asleep): Yo?
Customer whose roof I'm going to today (CWR): May I speak to Jenny?
Me (trying to wake up): Yeah, that's me.
CWR: When will you be out here on my roof?
Me (checking clock): Umm...*8? 8.30?
CWR: Okay.
Hangs up. Me, rolling over to catch that extra five.
8.15 Me in shower. Phone rings. I thought maybe RB since he's cking on materials. Ran out of shower.
CWR: Hello?
Me (dripping on my floor): Yes?
CWR: When will you be out here?
Me: As soon as possible. We have to get materials and other stuff.
CWR: Okay.
8.30 Me getting ready. Phone rings.
Me: Yes?
CWR: Did you get the materials yet? When are you coming out?
This man is 67 years old. I want to cry.
Me: My partner's picking up the material. We'll be out there soon. Like maybe 9.15. But it could be around 9.30. I can't say because I'm not picking up the material.
CWR: Okay. What color will the shingles be?
Me: (pause) Same color as the shingles on your house now. (It's a VERY SMALL REPAIR JOB).
CWR: What color will the ridgevent be?
Me: White like before.
CWR: Okay.
Hangs up. 8:45. Phone rings.
Me (in my best cheerful voice): May I help you?
CWR: My wife wants brown ridgevent.
Me: Okay.
CWR: When will you be out here?
Me: (smiling through my clenched teeth) I'm on my way.
CWR: Will you have the brown vents?
Me: No, my partner is getting the materials. I'll let him know to pick the right color up, okay? See you in a bit.
In the truck. Phone rings. I don't want to answer. I really don't. But it's like the horror movie with the door creaking and I have to go check it out.
Me: Yes?
CWR: Did you talk to your partner? Is he bringing the brown ridgevent out?
Me: Yes.
CWR: When will he be here?
Me: (laughing) I don't know.
CWR: Will you be here soon?
Me: Of course. But I can't do anything anyway, till my partner shows up.
CWR: Oh. When will...
Me: I'm driving so I can't talk. See you when I get there.
I'm now at the convenience store getting drinks. The phone rang. It's CWR. I sat in my truck, drinking my morning coffee. I've decided to waste some time blogging instead. Why? Because I don't want to go to work today.
Friday, August 29, 2008
Predict My Uber Day
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11 comments:
Oh Jenn. I'm a total control freak, but even I'm not that bad. I'm so sorry. That is so frustrating.
UPDATE:
THE WIFE JUST CALLED. She wants me to fax my liability insurance to her office. Okay, I want to kill myself now.
Off I go.
Oh Jenn... sending happy thoughts, good thoughts and lots of patience your way.
These are the kinds of clients that, if I have plenty of work, will be told politely that I won't be doing the work for them. If I can catch this before I agree to do the work, I will make sure I don't get the job.
Much patience your way as well.
Oh man, I feel your pain Jenn. Some customers are placed on earth to try your patience.
Hope your weekend is good. :)
I work with 2 people who are like that.
I drink a lot of wine.
I'm sorry your day started that way. Hopefully it's over now and you are home with a lovely glass of wine and a wonderful weekend to look forward to.
Deb
Send his Jeddness over there and it will be all better lol. I hope you have a great weekend!!
I work at a local bank as a telephone receptionist. It's tough being polite and cheerful all day! By the time I get home I some days I just want to snarl. Needless to say I don't answer the phone when it rings at home.
oh man i want to smack him for you. most of the people i work with are around his age and act like that. and they wonder why i have my ipod turned up so loud. sorry you had such a day :(
Hey Vince,
Wish I could say 'get lost' too but I needed the job. Beggars can't be chooses, I guess, huh.
Yes, girlfriends, I was good all day and tonight I vegetated with wine and video. Tomorrow, I go back for more punishment. Wahhh.
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